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钟建英's avatar

Wow, I must admit that when I first heard about Chinese city’s hotline service for public complaints, I was sceptical about how much difference it would really make. But so many people including this Xinjiang journalist claim that it is making a real difference!😀

I wish my own city (Kuala Lumpur) had such an effective channel for acting on public input. Here in Malaysia, we are always moaning (probably unfairly) about how ineffective and incompetent our local authorities are. 😞

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